An Operations Manager oversees the day-to-day activities of an organisation to ensure smooth and efficient operations. They manage processes, optimise workflows, and enhance productivity across various departments. Operations Managers collaborate closely with teams such as finance, human resources, and logistics to coordinate activities and implement strategies aligned with company goals.
Personal Story: Having served as a Chief Operating Officer (COO), I've learned that operations management extends far beyond software development. It's essential for ensuring the foundational aspects of a business, like payroll, employee contracts, and client agreements, are meticulously handled. In software development, decisions often fall into three categories: Business as usual tasks that must be completed, opportunities like client workshops exploring AI solutions for medical issues, and distractions such as pursuing new, less relevant ventures like developing AI-powered rocket fuel. These classifications can shift based on new information, evolving assumptions, or changing contexts.
Interesting Fact: Operations management principles trace their origins to industrial engineering, gaining prominence in the early 20th century alongside mass production and assembly line techniques.
